Columbia Memorial Hospital

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Columbia Memorial Hospital, located in the beautiful and historic North Oregon coastal town of Astoria, Oregon, seeks a forward-thinking individual to join our Patient Financial Services Team as a Patient Financial Services Department Manager.

Under the general direction of the Revenue Cycle Director, the PFS Manager provides direction, support, and oversight of the billing, cash posting, and collector functions. This position is responsible for performance management of the PFS staff and maintains staffing, workload assignments, and team performance levels to industry benchmarks. Supervises the billing functions in accordance with hospital policy and works with third-party payers and patients to ensure timely recovery of outstanding accounts receivable. Ensures that department performance meets established benchmarks.

Provides technical assistance to department personnel as well as delegates work. Assists Revenue Cycle Director with projects as needed. This position requires excellent management and supervisory skills that will facilitate timely resolution of sensitive collection issues. This position is vital to the delivery of people-centered care to our patients and community.

Job Requirements
Knowledge of/Skill/Ability to: Insurance billing in hospital/clinic setting; medical terminology. Excellent customer service skills.

General office practices and procedures, computer applications required, P/C and hospital systems, supervisory skills, communication skills, ability to multi-task.

Education and/or Experience: Five years’ previous experience in hospital billing or medical office preferred. Two years’ supervisory experience. Bachelor’s degree required.

The mission of Columbia Memorial Hospital is to provide excellence, leadership and compassion in the enhancement of health for those we serve. CMH is an Independent, Non-Profit, Planetree Designated Hospital. Astoria is a small scenic town located on the North Coast of Oregon, nestled between the mountains and the mouth of the mighty Columbia River. Although it is the oldest settlement west of the Mississippi, Astoria is a family–oriented community that boasts an eclectic mixture of restaurants on the river, coffee shops, bakeries, micro-breweries and locally owned boutiques. We enjoy a thriving local arts scene and numerous festivals throughout the year.

Opportunities for outdoor activities abound and include hiking, camping, fishing, kiteboarding and surfing; for those who enjoy winter sports, there are four ski resorts within a 3-hour drive.

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